Terms & Booking Policy

Our Ethos

People-first talent. Many of our models are real people alongside studies, work, or family life— experience ranges from fresh faces to talent who’ve been with Synk since 2001.

Clarity creates great shoots. If a role needs a specific skill (e.g., advanced sport, dance, driving with trailer, product demo, line delivery), tell us at booking so we can match and prepare the right person.

Fair pay, always. We love great ideas—but we don’t work for free. All time and agreed usage are compensated, with approvals handled through the agency before work starts.

1) Bookings & Timekeeping

1.1. Chargeable time runs from the confirmed call time until wrap, including any waiting or delays.
1.2. Half Day (all ages): up to 4 hours.
1.3. Full Day — Adults: 8 hours. Overtime begins after 8 hours.
1.4. Commercial shoots may exceed 8 hours if pre-approved in writing at booking.
1.5. Early wrap: booked time remains chargeable if the model is released early.
1.6. Meal break: a short 30–60 min break is included within the booked day.

Must-know at Booking (so the model knows what they’re saying yes to)

1.7. Usage plan: media, territories, duration, intended start date
1.8. Call times & schedule: incl. early mornings, late evenings, or overnights
1.9. Weather dependency: clearly state if the job is weather-dependent
1.10. Location & access: address, permits, parking, site contact, security rules
1.11. Wardrobe/HMU: what’s provided vs. what to bring; grooming standards
1.12. Special requirements: stunts, sports, dance, driving, product demos, NDAs, etc.
1.13. On-set conditions: outdoor/indoor, terrain, temperature, water work, animals, smoke/alcohol props
1.14. Scope & Contact: key scenes/tasks, number of looks/lines, on-set contact details

2) Children (under 18)

2.1. Full Day (kids): max 6 hours on location (incl. a short meal break).
2.2. No overtime for kids.
2.3. Half Day may be required for younger children (confirmed at booking).
2.4. Hard cap: never over 6 hours on location.

3) Overtime

3.1. Adults: billed per started hour beyond 8 hours at the agreed hourly rate.
3.2. Kids: not applicable (see section 2).

4) Rates, VAT & Invoices

4.1. Rates are agency-inclusive unless otherwise stated.
4.2. VAT is added where applicable.
4.3. Payment terms: 30 days from invoice date. Late payments may incur statutory interest and reminder fees.
4.4. Provide billing entity, contact person, and (for non-SE invoices) VAT number at confirmation.
4.5. We may run a credit check and request prepayment for new or uncertain accounts.

5) Holds, Confirmations & Cancellations

5.1. Provisional holds auto-release if not confirmed 24 hours before call time.
5.2. Cancellations (Europe/Stockholm time):
- 5.2.1. By 17:00 two full business days before: no fee.
- 5.2.2. One business day before: 50% of the booking fee.
- 5.2.3. Same day: 100% of the booking fee.
5.3. Travel cancellations: cancel 7 days before departure; otherwise 50% of booked time applies plus any non-refundable travel/hotel costs.

6) Travel, Per Diems & Expenses

6.1. For work outside Greater Stockholm, the client covers travel, accommodation, local transport, and subsistence.
6.2. Taxis and baggage fees when required are client-paid.
6.3. Private car mileage billed at the current Swedish mileage rate.
6.4. For international jobs, per diem is paid in advance (per Swedish state norms for the destination).
6.5. If we arrange travel, we invoice at cost plus a reasonable handling fee.

7) Usage Rights (Reproduction)

7.1. Specify media, territories, duration, and intended start date at booking.
7.2. Any use beyond scope requires prior approval and new licensing.
7.3. No stock/agency resales or sublicensing.
7.4. Bundled rates: package fees are firm. If usage is reduced, delayed, or unused, no refunds apply.

8) Exclusivity

8.1. Not included by default; available only by written agreement before booking.
8.2. If exclusivity terms aren’t signed 3 business days prior to the job, we may cancel the model; resulting production costs remain client’s responsibility.

9) Sensitive Work (Underwear & Swimwear)

9.1. Must be declared at booking.
9.2. Supplement: +50% on the specified fee unless otherwise agreed in writing.
9.3. Any change of coverage/style on the day requires model approval and may adjust the fee.

10) Conduct, Safety & Right to Stop

10.1. Models may pause or stop the job if the work differs materially from what was booked or compromises safety/well-being.
10.2. Costs arising from misrepresentation or unsafe conditions are client-borne.

11) Force Majeure / No-Show

11.1. We’re not liable for costs due to illness, travel disruption, or events beyond our control (including public-health restrictions).
11.2. We’ll assist in sourcing a replacement where possible.

12) Portfolio / Self-Promotion

12.1. Unless otherwise agreed, Synk Casting AB or the model may use approved artwork to promote the model/agency.
12.2. Embargoes can be agreed at booking.

13) Contracts & Sign-off

13.1. All agreements are between Synk Casting AB and the client.
13.2. Models do not sign contracts, releases, NDAs, or consents.
13.3. Any paperwork presented on set is invalid unless executed by Synk Casting AB beforehand.

14) Invoicing Queries

14.1. Invoice objections must be raised within 8 days of the invoice date.
14.2. Fees already paid for time/usage on cancelled campaigns are not refundable.

15) Payments & Communication

15.1. Client pays Synk Casting AB; we remit talent fees and handle payroll/withholdings.
15.2. Self-employed models handle their own taxes/social charges.
15.3. No direct pay or negotiations with talent — all changes via Synk Casting AB.
15.4. The client has no payroll/withholding obligations toward talent engaged via Synk Casting AB.

16) Communications & Data (GDPR) — Client Rules

16.1. All talent communication goes via Synk Casting AB.
16.2. Temporary contacts (for day-of logistics) may not be saved, forwarded, or reused after wrap.
16.3. GDPR: Clients are responsible for lawful data handling, security, and deletion on request.